I did not submit my photos after my online medical consultation. I am ready to upload them now. What do I do?

If you are ready to upload your photos for skin review by a Dermatology Prescriber, you will need to:

  • Find your Order Confirmation email
    Inside this email is a link to complete your medical consultation.
  • Click on the link
    This will redirect you to the relevant page.

Your Dermatology Prescriber needs 4 photos: front, left side, right side, and neck.
Here are some tips for taking suitable photos for skin assessment:

  • Show us your real skin
    This means makeup-free photos with no camera filters or app effects. 
  • Keep things clear
    Remove your glasses and keep your hair off your face to ensure your whole face is visible.
  • Find good light
    Natural daytime light is the best source. Stand facing the window to get well-lit photos. 
  • Fill the screen
    Make sure your face fills the screen so your Dermatology Prescriber can get a closer look at your skin.