Delivery of products

The Renew + Me Services are for medical consultation services only. We do not sell, offer to sell or supply any medicinal product.

All Products that you may choose to receive following our recommendations are fulfilled by Feel Good Pharma Ltd (General Pharmaceutical Council registration number 9011329) of Unit 5, Oakwood Business Park, Park Royal, London, UK, NW10 6EX (referred to as the “Pharmacy”). We will instruct the Pharmacy on your behalf to provide Products if you consent to the Pharmacy fulfilling your Products following our recommendations.

If you consent to the Pharmacy providing you with Products, we will pay the Pharmacy on your behalf the amount which is payable by you for the Products, and they will dispense the Products to you directly. Your contractual relationship for the supply of Products is directly with the Pharmacy, and you can see the Pharmacy Terms of Service here. By requesting delivery of Products, you confirm that you agree to the Pharmacy Terms of Service.

You have the right to request a copy of any prescription for fulfilment at a pharmacy of your choice. To do so, please contact us at hello@renewandme.com . If you wish to have a prescription fulfilled at a pharmacy of your choice, we will charge you a prescription processing fee to send you a copy of the prescription. You acknowledge that other pharmacies may charge you for fulfilment of the prescription, and such charges are not included with your subscription to the Renew + Me Services.

Medicinal Products will only be dispatched to you by the Pharmacy if the Pharmacy approves the prescription for the Medicinal Products that we have recommended. We will not pass your prescription or Product order to the Pharmacy unless your payment method has been successfully charged to the Renew + Me Services.

You authorise us to share the medical information you have provided to us with the Pharmacy and any other health professionals being retained on your behalf, as required. You may revoke this authorisation at any time by notifying us or the Pharmacy in writing, but if you do so, you will not be able to receive any further Products. This authorisation shall continue until you revoke it.

The Pharmacy will not accept any order for products unless it receives a valid prescription issued by a licensed prescriber based upon a personal consultation and examination.

All Renew + Me Products are supplied by Skin + Me Ltd.

You must review any guidance and instructions that accompany any Products before using them, including the Patient Information Document if applicable. You are responsible for use of the Products in accordance with instructions.

You must notify your doctor and any other healthcare professional involved in treating you of your use of any Medicinal Products.

If you become pregnant during your receipt of the Renew + Me Services, you must stop using any prescription Products immediately and contact us at hello@renewandme.com .

If (1) you experience any side effects from your use of any Products, (2) you start a new medication, or (3) your medical circumstances change at all in any way, you must contact us at hello@renewandme.com