I want to try a prescription treatment but I’m allergic/sensitive to a specific ingredient. What should I do?

Although you can’t actively opt out of receiving prescription actives in your Serum-in-a-Cream or Nightly-Active-Treatment, you can specify any allergies or ingredients you’d prefer not to have in your consultation.

Each of our personalised prescription* formulations are designed by our Dermatology Team, who are able to prescribe ingredients you can’t get over the counter such as tretinoin. They assess your skin using the answers to your consultation and your makeup-free photos, then create your formulation with your ideal dose of prescription ingredients. They will only prescribe a dosage they believe your skin will be able to tolerate, and you can request to amend your prescription whenever you like.

*Subject to dermatological consultation