What happens if I do not upload my photos?

Your photos will be used alongside your consultation answers to help our Dermatology Team better understand how to treat your skin and personalise your formulation.

If you do not upload 4 makeup-free photos of your face (front on, left side, right side, and neck) our Dermatology Team cannot prescribe you an official prescription. This is a legal medical requirement.

If we have not received your photos within 7 days, a non-prescription formulation will be sent to you instead.