I did not submit my photos after my online medical consultation. I am ready to upload them now. What do I do?
If you are ready to upload your photos for skin review by a Dermatology Prescriber, you will need to:
- Find your Order Confirmation email
Inside this email is a link to complete your medical consultation. - Click on the link
This will redirect you to the relevant page.
Your Dermatology Prescriber needs 4 photos: front, left side, right side, and neck.
Here are some tips for taking suitable photos for skin assessment:
- Show us your real skin
This means makeup-free photos with no camera filters or app effects.
- Keep things clear
Remove your glasses and keep your hair off your face to ensure your whole face is visible.
- Find good light
Natural daytime light is the best source. Stand facing the window to get well-lit photos.
- Fill the screen
Make sure your face fills the screen so your Dermatology Prescriber can get a closer look at your skin.